Depending on the plan, we back up four times a day, hourly or, for shops, in real time, and keep every version for three months.
The frequency depends on the plan. Everything else is the same for all three.
Every backup is stored on three independent systems and a local backup server.With your hosting, that makes five places.
If your website goes down, monitoring reports it, even at night. We keep working until it is back up.
24-hour monitoring reports: website not reachable.
Server migration by the hosting provider.
Restored from the last backup.Features checked, then back online.
Customer notified: cause, steps taken, result.