Maintenance is our core business
We look after your WordPress website on an ongoing basis, for a fixed price per month, cancellable monthly.
- 24/7 monitoringRound-the-clock monitoring of your website
- Emergency serviceEmergency service every day, holidays included
- One contact personOne contact person who knows your website
- Monitoring24 h
- Backupsactive
- UpdatesStaging
- Securityactive
- Emergency serviceready
Three maintenance plans on the same foundation
The plan depends on how your website is built and what it does.
PLUS
per websiteFor business websites
PREMIUM
per websiteFor technically complex websites
SHOP
per websiteFor online shops
- Safe updates, in staging
- Backups, fourfold redundant
- Hardening, malware protection
- 24-hour monitoring
- Emergency service, holidays too
- One contact for everything
- Changes up to 1 hr/month
- Ticket system in customer area
Small changes are included, larger ones become a project
- Edit text
- Swap an image
- Adjust a form
- New subpage
- Relaunch
- Shop extension
- New features
- 1Discussed in advance
- 2Fixed-price quote before we start
- 3Start once you approve, no waiting time
Every backup is stored in five places
With PLUS we back up your website 4x daily, with PREMIUM hourly, and with SHOP dynamically in real time, so every order is saved.
- Kept for 3 months
- Restore after a hack or failure, at no extra charge
- In an emergency, we keep working until the website is back up
- 1Your hosting
- 2Independent system
- 3Independent system
- 4Independent system
- 5Our local backup servers
What every plan includes
Regardless of the size and structure of the website.
- Monitoring 24 hours a day
- Emergency service, also on holidays
- Updates and bug fixes
- Backups and hardening
- Changes
- Projects with a fixed-price quote
- Dedicated contact person
- Replies as fast as possible, most urgent first
- Fixed monthly price, per website
- Can be cancelled monthly
What customers ask us before they start
My website was built by someone else.Will you still take it on?
Yes, that is the usual case. We check its condition, give you a clear assessment and bring the website up to our standard step by step.
I am not a tech person.Is that a problem?
No. You describe what you need in your own words, and we take care of the rest. If you want to know something, we explain it in plain terms.
Do I have to change my host for maintenance?
No. We work with your hosting, and your backups are also stored on independent systems. If your hosting slows or endangers your website, we suggest an alternative. The decision stays with you.
What does maintenance cost?
A fixed monthly price per website. We find the right plan for your website in the introductory call. Additional costs arise only for work beyond maintenance that you explicitly order.
How long am I bound by the contract?
There is no minimum term. If you cancel by the 15th, it takes effect the following month. Access and content belong to you; our backups are deleted when the contract ends.
What is maintenance, and what is a separate project?
Ongoing work is included: updates, backups, monitoring, bug fixes and small changes of up to 1 hour per month. Larger jobs are discussed in advance and carried out after a fixed-price quote.