DEEN

Maintenance is our core business

We look after your WordPress website on an ongoing basis, for a fixed price per month, cancellable monthly.

  • 24/7 monitoringRound-the-clock monitoring of your website
  • Emergency serviceEmergency service every day, holi­days included
  • One contact personOne contact person who knows your website
Ticket in the customer area included
Could you add a field to the contact form?
Customer
Of course. That is a small change: up to 1 hour per month is included in your main­te­nance.
HTMLHELD
Larger jobs as a project with a fixed-price quote.
Your website
  • Monitoring24 h
  • Backupsactive
  • UpdatesStaging
  • Securityactive
  • Emergency serviceready

Three maintenance plans on the same foundation

The plan depends on how your website is built and what it does.

PLUS

per website

For busi­ness websites

Backups 4x daily
All core services

PREMIUM

per website

For technically complex websites

Backups hourly
Support for complex websites

SHOP

per website

For online shops

Backups dynamically in real time
Shop and WooCom­merce support
Core services, the same in every plan PLUS, PREMIUM and SHOP
  • Safe updates, in staging
  • Backups, four­fold redun­dant
  • Hardening, malware protec­tion
  • 24-hour monitoring
  • Emergency service, holi­days too
  • One contact for every­thing
  • Changes up to 1 hr/month
  • Ticket system in customer area
We find the right plan for your website in the intro­duc­tory call.

Small changes are included, larger ones become a project

Included up to 1 hr/month
  • Edit text
  • Swap an image
  • Adjust a form
  • New subpage
You tell us in your own words what should change, and we do it.
Under the fair use prin­ciple, at no extra cost
Separate project Fixed price
  • Relaunch
  • Shop extension
  • New features
  1. 1Discussed in advance
  2. 2Fixed-price quote before we start
  3. 3Start once you approve, no waiting time
Your maintenance is not affected
How a message becomes a new page or feature

Every backup is stored in five places

With PLUS we back up your website 4x daily, with PREMIUM hourly, and with SHOP dynamically in real time, so every order is saved.

  • Kept for 3 months
  • Restore after a hack or failure, at no extra charge
  • In an emergency, we keep working until the website is back up
Where each backup is stored fourfold redundant
Your website 4x daily up to real time
  1. 1Your hosting
  2. 2Independent system
  3. 3Independent system
  4. 4Independent system
  5. 5Our local backup servers
No backup has been lost so far.
Backups and recovery in detail

What every plan includes

Regardless of the size and structure of the website.

In every plan PLUS · PREMIUM · SHOP
  • Monitoring 24 hours a day
  • Emergency service, also on holi­days
  • Updates and bug fixes
  • Backups and hard­ening
  • Changes
  • Projects with a fixed-price quote
  • Dedicated contact person
  • Replies as fast as possible, most urgent first
  • Fixed monthly price, per website
  • Can be cancelled monthly
No unpre­dictable costs, for every website we main­tain.
The three contracts in detailThe three maintenance contracts in detail

What customers ask us before they start

My website was built by someone else.Will you still take it on?

Yes, that is the usual case. We check its condition, give you a clear assessment and bring the website up to our stan­dard step by step.

I am not a tech person.Is that a problem?

No. You describe what you need in your own words, and we take care of the rest. If you want to know something, we explain it in plain terms.

Do I have to change my host for maintenance?

No. We work with your hosting, and your backups are also stored on inde­pen­dent systems. If your hosting slows or endangers your website, we suggest an alter­na­tive. The decision stays with you.

What does maintenance cost?

A fixed monthly price per website. We find the right plan for your website in the intro­duc­tory call. Additional costs arise only for work beyond maintenance that you explic­itly order.

How long am I bound by the contract?

There is no minimum term. If you cancel by the 15th, it takes effect the following month. Access and content belong to you; our backups are deleted when the contract ends.

What is maintenance, and what is a separate project?

Ongoing work is included: updates, backups, monitoring, bug fixes and small changes of up to 1 hour per month. Larger jobs are discussed in advance and carried out after a fixed-price quote.

Ready for dependable care?

Book a call
30 minutes by phone or video. You pick an open slot in the calendar.
Choose a time
Send a message
Briefly describe what you need. You will get a reply within 24 hours on working days.
Open the form